I am going to write a book on my experience as a CLM. I am sure that during the next two years I will have experienced at least Two-hundred and Fifty-five pages worth of humorous, helpful tips on personal tactics employed in this management position. This book will at least include direct quotes from clients and staff (upon their consent) accompanied by comical doodles composed by myself and Maddie(co-manager).
Hmm, I can envision it now...
